Add to Favorites 05-July-2008   TürkçeChina
SteelOrbis
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  Frequently Asked Questions (FAQ)
Membership
What is SteelOrbis?
How do I become a member?
Is there a fee to become a member of SteelOrbis?
What should I do after I have become a member of SteelOrbis?
I've forgotten my password. What should I do?
I cannot login with my username and password? What should I do?
Content
How can I reach the SteelOrbis Content?
What type of information can I find on SteelOrbis?
Trading Platform
How can I use the SteelOrbis Trade Platform?
Which products will I be able to sell/purchase on SteelOrbis Trade Platform?
Will I be able to open auctions for sell and purchase at the same time?
Can I participate the auctions existing on "My Auctions" page?
In which languages can I create auctions and give offers?
Is there any restriction as to auction duration?
Can I schedule an auction for next week or next month?
Who decides who will participate in an auction and how?
At the end of the auction how will I contact to the awarded participant?
Can I contact SteelOrbis from another computer?
Membership
What is SteelOrbis?

SteelOrbis is an e-trading platform that combines the iron-steel industry with technology, enabling the buyers and sellers to acquire market information, allowing them to trade by enhancing their competitiveness in the global market.   
How do I become a member?

You become a member by filling in the Application Form or contact SteelOrbis Customer Service  
Is there a fee to become a member of SteelOrbis?

SteelOrbis content service is available by subscription from February 2003 onwards. Please see the Fee Structure under "Membership". The Steelorbis e-marketplace service is currently free of charge.  
What should I do after I have become a member of SteelOrbis?

First you enter the username and password-that has been sent to you by SteelOrbis-correctly, then after you enter a new username and password you may login to the site. With your new password you can make effective use of the SteelOrbis content and can create auctions by using the trade platform, and make trade over SteelOrbis.  

I've forgotten my password. What should I do?

If you have forgotten your password, click on the Forgot Password button, or contact SteelOrbis Customer Service  
I cannot login with my username and password? What should I do?

Be sure that you enter your username and password correctly. Username and passwords are case sensitive. If the problem still exists, please call Customer Support Department at + 90 216 386 40 88.  
Content
How can I reach the SteelOrbis Content?

In order to reach the content of SteelOrbis you have to become a member.

You become a member by filling in the Membership Application Form that you will find on SteelOrbis website or by contacting SteelOrbis Customer Support Department at + 90 216 386 40 88.

Member companies of SteelOrbis, can follow the daily price reports, industrial analysis, sector news and will have the opportunity of reaching confidentially all kind of trading database at short notice.  
What type of information can I find on SteelOrbis?

There is an extensive content of iron and steel industry on SteelOrbis.

Content titles are as follows: Market Watch- News having a direct affect on trade, Industry Insider- Industrial improvements from globe and Turkey, Market Reports - Price reports and market analysis, Macro Analysis - Economic, industrial and trade analysis, Trading database - Statistics, information about steel producers, Bulletin - Detailed articles about improvements and Viewpoint - Expert opinions from the market.  
Trading Platform
How can I use the SteelOrbis Trade Platform?

Member companies of SteelOrbis Trade Platform which is being developed for the steel industry will allow them to trade for raw materials and products by the market place. Member companies receive the best price in the market in optimum conditions by using auction or reverse auction methods. Our members when opening an auction over SteelOrbis, they organize the details of the auction, information about the auction opening date, time, duration, type, participants, loading and transport terms, and payment terms according to their trade strategies before the auction.  
Which products will I be able to sell/purchase on SteelOrbis Trade Platform?

You will be in a position to perform the trading of; Scrap and Pig Iron as Raw Materials, Slab and Billets as Semi-Finished Products, Wire Rod and Rebars as Long Products, Hot Rolled Steel and Cold Rolled Steel as flat products.  
Will I be able to open auctions for sell and purchase at the same time?

Members will be able to open auctions for the products they produce or carry on the trade of, like raw materials, semi-finished, long, flat and welded products.  
Can I participate the auctions existing on "My Auctions" page?

"My Auctions" page shows the auctions organized by the member company and the participating regulations to the auctions arranged by other companies. Member companies can participate only in the auctions they are invited.

Participation to the auctions is determined by the selection of the auctioneer. Members not participating in an auction won't be able to see the details of the auction. In this case no one can be able to participate in the auction except the members which are invited.  
In which languages can I create auctions and give offers?

SteelOrbis is designed both for English and Turkish. Creating an auction in both languages is possible. For instance, a member can create an auction in Turkish but the participants can give their offers in English, or vice versa.  
Is there any restriction as to auction duration?

Yes. An auction may last only for 24 hours.  
Can I schedule an auction for next week or next month?

Yes. You can organize an auction for at least three days later and at most six months later.  
Who decides who will participate in an auction and how?

Determination of the participating companies is completely dependent to the selection of the auctioneer. The auctioneer may invite all the SteelOrbis members to the auction. Or the auctioneer may restrict the participation.  
At the end of the auction how will I contact to the awarded participant?

You will be informed about the contact information of the company you have concluded the auction in favor of and the details of the organized auction.  
Can I contact SteelOrbis from another computer?

Yes you can! You can reach SteelOrbis on any computer that has internet connection.  
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